At MineTan UK we pride ourselves on giving our customers the very best service. If you need to get in touch with us, you can do so using the contact details on this page. We look forward to receiving any feedback, whether it’s to tell us there’s an area we need to improve on or just to tell us what a wonderful service you have had.


The best way to contact us is via email using the contact form on this page or at A member of our customer service team will aim to get back to you within 2 working days.

If you cannot contact us via email, you can call our Customer Service Team on 01827 280 080.

Monday – Friday 8:30am to 5pm.
We are closed on Saturdays and Sundays and Bank Holidays.
Calls will be charged at a local rate from a BT Landline, costs from other service providers may vary.

Alternatively, you can write to us at the following address:

Customer Services,
Grafton International,
301 Relay Business Park,
B77 5PT,

Please do not return items to this address. If you need to return an item please email and they will give you more information